Why Text
Around half of people with a mental health concern never access support.
Many find phone or face to face services too confronting, too inconvenient or simply unavailable.
Text counselling breaks down these barriers.
It’s easy to use.
It’s safe.
The customer doesn’t have to go anywhere. And no-one has to know they are having a counselling session.
It’s all done via text or video, on a phone.
Sessions are pre booked via a 24/7 self service booking feature. All counselling sessions take place with a qualified mental health professional and they last an hour.
Why do people prefer text-based counselling?
Recent survey feedback shows that the reasons customers prefer text-based counselling-
- Less confronting (62% of customers agree)
- Convenient (78% of customers agree)
- Allows multitasking (38% of customers agree)
- Better availability (54% of customers agree)
- Safe space to be honest (56% of customers agree)
- Storage of conversations (43% of customers agree)
"I get extremely anxious when having to make calls. So, it gave me time to work out what I was trying to say as I could write it out and read it over"
"I found texting less confronting then speaking to someone by phone or face to face as it was less emotional"
Many people feel that typing allows them time for self-reflection and the ability to express themselves with less anxiety when sharing.
It has become even more important for people to have the ability to have conversations that cannot be overheard by others in the same household or workplace – text-counselling allows just that. Giving a safe space and a private platform for people to obtain professional support.
Did you know: The Philippines is know as the “Social Media Capital of the world”.
-Filipinos spend more time each day on Social Media than any other country.
-People in the Philippines top the daily usage charts, spending an average of 9 hours and 45 minutes per day online.
Company Benefits
- Cost effective
- Improved productivity
- Decreased burnout
- Higher staff retention
- Greater staff satisfaction
- Increased staff engagement
“To perform well at work many people need support however professional help is out of reach for most. A one-hour session with a private clinical psychologist for counseling can cost an individual anywhere from 1,000 to 3,000 Philippine pesos in Manila”.
(Source: https://www.dw.com/en/mental-health-crisis-a-threat-to-the-philippine-economy/a-56754982)
